Privacy Policy

Who we are

Alma Homes ("Alma Homes," "we," "us") provides Airbnb and short-term rental co-hosting services. This policy explains how we collect, use, and protect information when you visit staywithalma.com, fill out our forms, or book a call with us.

Information we collect

• Information you give us: your name, email, phone number, property details, and anything else you enter in our application, contact, or intake forms.
• Calendar bookings: when you book a call, we receive your name, contact details, the time you chose, and any answers you provide.
• Usage data: basic technical information such as browser type, device, pages viewed, and referring website, collected through cookies and similar tools.

How we use your information

• To respond to your inquiry, schedule and hold calls, and evaluate your property for co-hosting.
• To provide and manage our services if you become a client.
• To send you information you requested and occasional updates about our services.
• To understand how our website performs and improve it.

Cookies and advertising (Meta Pixel)

We use cookies and the Meta (Facebook) Pixel to measure how people use our website and to show relevant ads on Meta platforms, including to people who have visited our site. Meta may collect information such as your IP address, browser details, and pages visited according to its own privacy policy. You can manage ad preferences in your Meta account settings and control or delete cookies in your browser settings.

Phone calls and text messages (SMS)

If you provide your phone number and agree to be contacted, you consent to receive calls and text messages from Alma Homes about your inquiry, scheduled calls, and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent is not a condition of purchase.

We do not share or sell your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business (for example, our website, CRM, scheduling, and email/SMS platforms), who may use it only to provide services to us, or when required by law.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your choices and deletion requests

You can ask us to access, correct, or delete your personal information, or to stop contacting you, by emailing [email protected]. We will respond within a reasonable time. You can also unsubscribe from emails using the link in any email and opt out of texts by replying STOP.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

Changes and contact

We may update this policy from time to time; the date above shows the latest version. Questions? Contact us at [email protected] or visit staywithalma.com.